PRIVACY & FAST-TRACK DATA POLICY
Home Service Massage in Dubai is built around speed, simplicity, and professional delivery. To dispatch a verified mobile therapist to your location as quickly as possible, we collect minimal logistical data and we protect it with strict privacy standards in line with UAE Personal Data Protection Law (PDPL).
1. DATA WE COLLECT
When you request a session, we collect your building name, room or apartment number, and direct contact number. This information is processed immediately by our coordination team to map the fastest route for your therapist. We do not collect unnecessary personal details beyond what is required to complete your booking.
2. HOW WE USE YOUR DATA
Your data is used solely for:
– Therapist dispatch and routing
– WhatsApp communication for arrival alerts and booking confirmations
– Internal records associated with your booking reference number
Your contact details are never sold or shared with third-party marketers.
3. DATA RETENTION PERIOD
Your personal data, including name, contact number, and address details, is retained for 120 days from the date of your last session, calculated from your booking reference date. You may request complete deletion of your data at any time before this period expires. All verified deletion requests will be processed within 7 business days.
4. POST-SESSION DATA CLEARANCE
Once your session is completed and your therapist has safely exited your premises, your specific access details, including apartment numbers, hotel floor information, and room references, are cleared from our active daily dispatch system. These details are not archived beyond the day of service.
5. ZERO MARKETING SPAM
We will never sell your phone number to third-party companies or send you unsolicited promotional messages via WhatsApp. Your contact number is used purely for service coordination, dispatch alerts, and booking confirmations.
6. COOKIES & WEBSITE TRACKING
Our website (homeservicemassageindubai.com) uses standard website cookies to measure traffic patterns, session duration, and general visitor behaviour. This data is anonymised and used solely to improve the performance and usability of our website. No cookie data is linked to your personal booking information or treatment details.
You can disable cookies through your browser settings at any time. This will not affect your ability to book via WhatsApp.
7. YOUR RIGHTS
You have the right to access, correct, or request deletion of any personal data we hold about you. You may also withdraw consent for data processing at any time. To exercise these rights, contact us using the details below.
8. CONTACT FOR DATA REQUESTS
For all privacy or data-related requests:
WhatsApp: [+19713142413]